For e-commerce accounting & bookkeeping firms

Your connector works. The exceptions still don't.

MatchPass helps accounting firms automate recurring payout and clearing-account exceptions that remain after A2X, Bookkeep, Synder or native connectors are already configured.

Your firm keeps the client relationship, accounting judgment, close and reporting. MatchPass handles the reconciliation engineering.

Discuss a client workflow Run the E-commerce Fit Score

No competing bookkeeping service. No client takeover.

Who does what
Client relationship and communicationYour firm
Accounting judgment and classificationYour firm
Month-end close and financial statementsYour firm
Approval of exception treatmentYour firm
Reconciliation workflow engineeringMatchPass
Deterministic matching and rollup logicMatchPass
Exception list and scheduled runsMatchPass
Documentation and agreed correctionsMatchPass
MatchPass does not provide the bookkeeping engagement or take over the client relationship.

Qualify the case first

Is this a MatchPass problem?

Many workflows belong in the right-hand column, and that is a useful answer. Disqualifying a poor automation case early protects both your firm and the client.

Good fit

  • A2X, Bookkeep, Synder or a native integration is already configured, but recurring clearing differences remain.
  • Multiple gateways, channels or currencies have to be reconciled together.
  • Shopify, PayPal, Stripe, Amazon, wholesale, bank or ledger data must agree.
  • Similar exception patterns recur each close.
  • Meaningful staff time is spent investigating mechanically repeatable exceptions.
  • Several clients share a substantially similar workflow.

Probably not a fit

  • Straightforward Shopify Payments reconciliation.
  • The existing connector already produces a clean workflow.
  • Only a few exceptions each month.
  • One-time cleanup with no recurring process behind it.
  • Generic bookkeeping capacity or tax work.
  • Processes requiring unique accounting judgment on nearly every item.

If your existing software already produces a clean close, keep using it.

Run the E-commerce Fit Score See the reference build

Recurring problem patterns

Where standard connectors commonly leave work behind

These are the residual patterns this work is aimed at. Standard connectors are often the right solution for standard workflows. These are the cases that survive them.

Third-party gateway clearingThe connector posts the sales correctly. PayPal, Stripe or other gateway fees, timing and settlements still leave recurring clearing differences.Read more → DTC plus wholesaleOrders, invoices, payments and payouts live in different systems and have to be reconciled together.Read more → Multi-source reconciliationShopify, a gateway, a marketplace, the bank and the ledger all have to agree before the close can be signed off.Read more → Multi-currency settlementsTransaction currency, settlement currency and bank deposits do not line up cleanly.Read more → Refunds and chargebacksCross-period adjustments create recurring exceptions that require repeated investigation.Read more → Bundled payoutsHundreds of orders settle as one deposit, net of fees and refunds, with no line-level reference.Read more → Missing cross-system referencesA bank line arrives with no order or invoice reference, so matching falls back to amount and date.Read more → Recurring clearing-account balancesThe same unexplained balance survives every close and gets carried forward again.Read more → Marketplace settlementsSettlement reports and bank deposits follow different cycles and different gross-to-net logic.Read more → Key-person spreadsheet workflowsOne person knows how the workbook works. The logic is repeatable but undocumented and unowned.Read more →

Working together

Work together the way your firm prefers

Partner arrangements depend on the delivery model, complexity and number of client workflows. They are agreed case by case and in writing.

ReferralIntroduce the client. MatchPass scopes and delivers the reconciliation workflow directly while your firm retains the accounting relationship.
Behind your firmYour firm remains client-facing while MatchPass works behind the scenes on the reconciliation build.
Several clientsWhere similar reconciliation problems recur across clients, a core workflow can be standardised and configured for each one, validated against its own data.

Security and client relationship

Your client stays your client.

By default, client files and deliverables stay in an environment the client approves, with access limited to the agreed work and revocable by the client. Local copies are made only by agreement, and no client information goes to an AI service without a specific agreement. Matching decisions are explicit rules, and outputs go to a person for review before anything is treated as final.

Client-approved environment Revocable, limited access Explicit matching rules Human-reviewed outputs Client non-solicitation Agreed deletion of working copies
Read security and data handling

Questions

Questions firms ask before they introduce us

No. MatchPass Labs provides workflow automation and reconciliation engineering only. We do not offer a bookkeeping engagement and we do not take over the client relationship.
Usually no. Standard connectors are often the right solution for standard workflows. This work is for recurring residual exceptions that remain after normal configuration. If your connector already produces a clean close, keep it.
Your firm. Client non-solicitation is part of how we contract on partner engagements. The firm retains the accounting judgment, the close and the reporting.
Yes. Subcontracted and partner-led delivery can be supported, with your firm remaining client-facing throughout.
Yes, if the firm prefers a referral model. The client contracts with MatchPass directly and your firm keeps the accounting relationship.
Each workflow is scoped and priced in a written statement of work, as a workflow pilot or a workflow implementation. The current price ranges are on the pricing page. Partner arrangements depend on the delivery model and are agreed case by case.
No. Matching decisions are deterministic logic written as explicit rules. A language model is not used to decide whether two financial transactions reconcile, and human review remains part of the process.
Often, when the underlying pattern is genuinely the same. Each additional client is validated and configured against its own data rather than assumed identical.

Have one client whose clearing account never quite gets clean?

Tell us which channels and gateways are involved, what software is already configured and what remains manual. We will tell you whether it is worth building before anyone commits to anything.

Discuss a client workflow Run the E-commerce Fit Score